Grow your shop
Education Centre
Everything you need to set up, manage and grow your Ratch shop — from your first listing to your first campaign.
Browse by topic
What would you like to learn?
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Getting Started
Set up your shop, profile & first listing.
📝
Listings & Products
Write great listings, photos & pricing.
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Advertising
Promoted listings, campaigns & budgets.
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Search & SEO
Tags, keywords & getting found on Ratch.
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Orders & Fulfilment
Managing orders, shipping & dispatch.
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Payouts & Fees
Earnings, commission, invoices & withdrawals.
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Reviews & Reputation
Building trust & handling feedback.
📈
Growing Your Shop
Analytics, sales strategies & tips.
Popular guides
Vendor Favourites
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How do I open my shop and get approved?
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📸
How do I write a listing that sells?
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📣
How do I promote my listings with ads?
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🔍
What tags and keywords should I use?
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🛍️
Can I import my Etsy products?
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💷
How and when do I get paid?
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📦
How do I manage and dispatch an order?
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⭐
How do I respond to a negative review?
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How do I read my shop analytics?
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What's the best ad budget for a new shop?
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Need more support?
Still have questions?
Our Vendor Success team is available Monday – Friday, 9am–5pm (GMT) and is happy to help you grow your shop.
